The nature of coping and emotional intelligence: An empirical study with the nursing profession

 This thesis used a homogeneous sample of 116 professional nurses to empirically test the theoretical proposition that transactional coping and emotional intelligence are different constructs. Using that same sample, the research also empirically tested the theory that professional nurses' emotional work response behaviours require emotional intelligent ability (McQueen 2004; Molter 2001). Other research questions were related to testing relationships between emotional work, emotional intelligence, coping and the outcome variables of job satisfaction and health and well-being.