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Reconceptualising quality and quality judgement in higher education

posted on 2017-12-06, 00:00 authored by SA John
"This study was an investigation of the conceptualisation of quality and quality judgement in Australian higher education. The value of recent mainstream conceptions was challenged on the basis that, while these conceptions might offer some form of management accountability, they were unlikely to generate the necessary quality understandings to facilitate optimal customer satisfaction or quality improvement." -- abstract.



Central Queensland University

Additional Rights

I hereby grant to Central Queensland University or its agents the right to archive and to make available my thesis or dissertation in whole or in part through Central Queensland University’s Institutional Repository, ACQUIRE, in all forms of media, now or hereafter known. I retain all copyright, including the right to use future works (such as articles or books), all or part of this thesis or dissertation.

Open Access


External Author Affiliations

Faculty of Education and Creative Arts;

Era Eligible



Dr Beverley Moriarty ; Mr Patrick Danaher

Thesis Type

Doctoral Thesis

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