It's a jungle in here: Conceptualising the crowdedness experience of Mumbai's railway commuters
thesisposted on 2017-12-06, 00:00 authored by Lily HirschLily Hirsch
Crowded rail travel is a daily experience for millions of commuters worldwide. The implications of passenger crowding are well understood from economic, health, and policy perspectives. Whilst factors extrinsic to the crowded body are well recognised, the experience of the crowded body itself has been largely ignored. This renders passengers as passive components of the crowd. The aim of this research is to develop an experiential understanding of crowding that accommodates the perspectives and experiences of passengers as proactive parts of the crowd.