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“Why did we lose them and what could we have done”?

journal contribution
posted on 15.05.2019, 00:00 by Julie Willans, Karen Seary
Attrition remains an ongoing issue in enabling programs and the broader higher education sector. For more than 31 years, CQUniversity (Central Queensland University) Australia’s Skills for Tertiary Education Preparatory Studies (STEPS) program has prepared students for university, many of whom are from one or more Australian Government target equity groups. A 2012 CQUniversity institutional review of STEPS resulted in significantly improved retention, yet attrition rates in STEPS are still of concern. Qualitative research conducted in 2016-17 with 23 students who withdrew from STEPS between 2013 and 2015, and 10 Access Coordinators located across those CQUniversity campuses offering STEPS, have provided valuable insights into reasons for continued attrition. Based on suggestions from students and Access Coordinators, recommendations to address attrition have resulted, the intention being to increase student success and satisfaction, and improve retention in STEPS.

History

Volume

9

Issue

1

Start Page

47

End Page

60

Number of Pages

14

eISSN

2205-0795

Publisher

Queensland University of Technology

Additional Rights

CC BY 4.0

Peer Reviewed

Yes

Open Access

Yes

Era Eligible

Yes

Journal

Student Success

Licence

Exports

CQUniversity

Licence

Exports