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(Dis)trust, control, and project success: From a Chinese project owner’s perspective

journal contribution
posted on 2018-05-03, 00:00 authored by W Jiang, Xianbo ZhaoXianbo Zhao, J Zuo
This research aims to investigate the relationship between interorganizational trust and control and their effects on the project success from the perspective of project owners. Based on relevant literature and the actual situation in the Chinese construction industry, trust was classified as calculative trust and relational trust, and control was classified as outcome control, behavior control, and social control. Results show that project owners’ distrust of contractors is independent of project owners’ trust of contractors. Calculative trust has a positive influence on all kinds of control. Relational trust has negative impacts on outcome control and behavior control and positive impacts on social control. Of the three kinds of control, outcome and behavior control have negative impacts on social control. All constructs have positive impacts on project success. Project managers should be aware that distrust has a positive influence on project success through the mediation effects of control. Similarly, social control is the most influential type of control, influencing the controller to internalize norms to complete project tasks

Funding

Other

History

Volume

9

Issue

11

Start Page

1

End Page

16

Number of Pages

16

ISSN

1937-0695

Publisher

Mary Ann Liebert

Additional Rights

© 2017 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (http://creativecommons.org/licenses/by/4.0/).

Peer Reviewed

  • Yes

Open Access

  • Yes

Acceptance Date

2017-10-23

External Author Affiliations

Shenzhen University, China; The University of Adelaide

Era Eligible

  • Yes

Journal

Sustainability

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