Web 2.0 technologies : a knowledge gatekeeper perspective in the educational environment

The literature on Web 2.0 technologies addresses many aspects of the subject; however, one issue that needs attention is that of how knowledge gatekeepers interact with e-learning communities. Action research was used to study a course in knowledge management over several years, with each presentation of the course an iteration of the action research cycle. Through evaluating learning outcomes and student feedback, the conclusion is reached that the introduction of Web 2.0 technologies has changed the role of the traditional knowledge gatekeeper (the teacher) from a deliverer of knowledge to a facilitator or knowledge guide. In addition, this role change enables students to take a more active attitude towards their learning. This paper considers this issue from the perspective of the knowledge gatekeeper, and technology support of that interaction.