File(s) not publicly available

Values and complexities in assessing strategic-level emergency management effectiveness

journal contribution
posted on 09.08.2018, 00:00 authored by C Owen, B Brooks, Christopher BearmanChristopher Bearman, S Curnin
Emergency managers working at a strategic level play a pivotal role in managing operational needs as well the needs of political elites engaged in crisis management and meaning-making. Evaluating emergency performance has been widely regarded as problematic, in part because of various stakeholder interests and because it is so subjective. This paper explores the values of personnel working in emergency management at a strategic level as well as the conditions that limit their effectiveness as they attempt to align the needs of different stakeholders. The surveys and interviews conducted suggest that what constitutes success is both subjective and contested by different stakeholders. There is a need to establish a broader perspective on what constitutes success when evaluating emergency response.

Funding

Category 4 - CRC Research Income

History

Volume

24

Issue

3

Start Page

181

End Page

190

Number of Pages

10

eISSN

1468-5973

ISSN

0966-0879

Publisher

Wiley-Blackwell Publishing

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

University of Tasmania; Bushfire and Natural Hazards Cooperative Research Centre

Author Research Institute

Appleton Institute

Era Eligible

Yes

Journal

Journal of Contingencies and Crisis Management