Using information technologies to restore investor trust

The way a financial intermediary (FI) sets itself apart from its competitors, by virtue of its sound investment advice with the use of information technologies, is how it services the clients. Many investors have begun to question the integrity of FIs and hesitate to do further business with them. To survive, FIs must restore investor trust at all cost. With respect to the current conditions of the financial markets in Hong Kong, this article discusses how to restore investor trust by implementing appropriate technological solutions.