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Through the eyes of students: The satisfaction of remote Indigenous boarding students’ with a transition support service in Queensland, Australia
journal contribution
posted on 2020-09-22, 00:00 authored by Michelle Redman-MaclarenMichelle Redman-Maclaren, Tessa BenvenisteTessa Benveniste, Janya MccalmanJanya Mccalman, Katrina RutherfordKatrina Rutherford, Erika LanghamErika Langham, R Stewart, P Saunders, Irina KinchinIrina Kinchin, Roxanne BainbridgeMore than 4000 Indigenous Australian students enrol and take up a placement at boarding school each year. While reasons for attending boarding school vary, the impetus for many remote and very remote-dwelling students is restricted secondary educational opportunities
in their home communities. A large multi-site study is being undertaken across Queensland to understand the conditions required for these students to be resilient while studying away from home. This paper reports on levels of student satisfaction with Queensland Department of Education’s Transition Support Service (TSS) that provide assistance to remote-dwelling Indigenous students in the transition to boarding schools. A survey instrument administered to students included 22 close-ended questions to elicit levels of student satisfaction with TSS. Data were collected electronically using SurveyMonkey™ and analysed in SPSS v24. Descriptive statistics were calculated for variables assessing service support, student perceptions and experiences. A total of 294 primary, secondary and re-engaging students across 21 sites responded. Nearly all primary students (97%) anticipated that TSS would assist their move to boarding school. All secondary students identified that TSS had assisted their transition to boarding school. All re-engaging students agreed that TSS support had increased their capacity to cope when things go wrong. Lower scores related to students’ ability to access TSS when needed. Very high levels of satisfaction with TSS were countered by constraints of distance between TSS and students, and resources available to support the work of TSS. Findings point to the need for equitable provision of transition services in Queensland that emphasise the importance of relationship between service provider and student, and can inform the design of similar transition services across Australia.
Funding
Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)
History
Start Page
1End Page
12Number of Pages
12ISSN
1326-0111Publisher
Cambridge University Press (CUP)Publisher DOI
Peer Reviewed
- Yes
Open Access
- No
Cultural Warning
This research output may contain the names and images of Aboriginal and Torres Strait Islander people now deceased. We apologize for any distress that may occur.Acceptance Date
2018-09-13Author Research Institute
- Centre for Indigenous Health Equity Research
Era Eligible
- Yes