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The role of the nurse practitioner in pschiatric/mental health nursing : exploring consumer satisfaction

journal contribution
posted on 06.12.2017, 00:00 by J Wortans, Brenda HappellBrenda Happell, H Johnstone
There is a substantial body of literature pertaining to the role of the nurse practitioner. Research directed towards consumer satisfaction suggests that the care provided by nurse practitioners is perceived as at least equal to that provided by a medical practitioner. However,there is a paucity of literature examining the nurse practitioner role in the psychiatric/mental health field. An evaluation of a Nurse Practitioner demonstration model has recently been undertaken in the Crisis, Assessment and Treatment Team in Victoria, Australia. This article presents the findings of a qualitative, exploratory study. Individual interviews were conducted with consumers (n=7) who had received care and treatment provided by the nurse practitioner candidate. Data analysis revealed two main themes: the quality of the service provided, and the unique role of the nurse. The findings supported the available literature in articulating the specific aspects of the nurse practitioner role that are favourably perceived by consumers of services. This study contributes to the limited body of knowledge in the psychiatric/mental health nursing field and specifically emphasizes the importance of the relationship between nurse practitioner and consumer in facilitating the provision ofeffective care and treatment.

History

Volume

13

Start Page

78

End Page

84

Number of Pages

7

ISSN

1351-0126

Location

United Kingdom

Publisher

Wiley-Blackwell Publishing Ltd.

Language

en-aus

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Centre for Psychiatric Nursing Research and Practice; Northern Hospital;

Era Eligible

Yes

Journal

Journal of psychiatric and mental health nursing.