cqu_5617+ATTACHMENT01+ATTACHMENT01.4.pdf (112.72 kB)
Download file

The neccesary alignment between technology innovation effectiveness and operational effectiveness

Download (112.72 kB)
Organisations are increasingly investing in complex technological innovations such as enterprise information systems with the aim of improving the operations of the business, and in this way gaining competitive advantage. However, the implementation of technological innovations tends to have an excessive focus on either technology innovation effectiveness (also known as system effectiveness), or the resulting operational effectiveness; focusing on either one of them is detrimental to the long-term enterprise benefits through failure to achieve the real value of technological innovations. The lack of research on the dimensions and performance objectives that organisations must be focusing on is the main reason for this misalignment. This research uses a combination of qualitative and quantitative, three-stage methodological approach. Initial findings suggest that factors such as quality of information from technology innovation effectiveness, and quality and speed from operational effectiveness are important and significantly well correlated factors that promote the alignment between technology innovation effectiveness and operational effectiveness.

History

Volume

15

Issue

2

Start Page

155

End Page

169

Number of Pages

15

ISSN

1833-3672

Location

Maleny, Qld

Publisher

Australian and New Zealand Academy of Management / eContent Management Pty Ltd

Language

en-aus

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Charles Darwin University; Queensland University of Technology; TBA Research Institute;

Era Eligible

Yes

Journal

Journal of management and organization.