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Perspectives on the telecommunications access methods of people with complex communication needs

journal contribution
posted on 06.12.2017, 00:00 authored by D Sellwood, Denise Wood, P Raghavendra
People with Complex Communication Needs (CCN) require improved methods of accessing telecommunications since communication barriers impact on the ability for individuals to participate fully in society. This paper reports findings from research that explores the types of telecommunications access methods adults with CCN use, the reported usefulness of these methods and the perceived usefulness of a Video-Assisted Speech-to-Speech Relay (VAS) service. The research used a mixed-methods design involving both quantitative and qualitative approaches, including an online survey and an online focus group. This paper applies Bourdieu’s theory of society to post-modern perspectives on disability to examine the importance of social participation.

History

Volume

62

Issue

2

Start Page

29.1

End Page

29.11

Number of Pages

11

eISSN

1835-4270

ISSN

0155-0640

Location

Melbourne

Publisher

Monash University e-Press

Language

en-aus

Peer Reviewed

Yes

Open Access

No

Era Eligible

Yes

Journal

Telecommunications Journal of Australia

Parent Title

Telecommunications Journal of Australia