Purpose: To explorelevelsofNavigatorresilience,well-being,burnout,andturnoverintent.Design:Alongitudinal,multi-methods study concurrently collected quantitative and qualitative data over three years.
Methods: A survey and Action Learning Groups. Findings: No statistically significant change in resilience, well-being, burnout, or turn over intent. Supports, self-care and leaving the position, were used to maintain well-being.
Conclusions: While quantitative measures did not change, qualitative data demonstrated how adaptive coping mechanisms maintain well-being. Recommendations for nurses working in Navigator, or similar community/public health roles include work-based programs targeting support, good leadership, governance systems including their impact on turnover intent.
Clinical evidence: Job turnover intent can be used as a mechanism to monitor resilience and well-being.