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New migrants in residential aged care: Managing diversity in not-for-profit organisations

journal contribution
posted on 2023-06-05, 01:23 authored by Eileen WillisEileen Willis, Lily D Xiao, Wendy Morey, Lesley Jeffers, Ann Harrington, David Gillham, Anita De Bellis
This paper draws on qualitative interviews with migrant Indo-Asian and African personal care workers and registered and enrolled nurses employed by two not-for-profit residential aged care organisations in Australia: AnglicareSA and Resthaven Inc. The paper examines the way these culturally and linguistically diverse staff talk about the safe organisational environment provided by their employers, while in the wider Australian environment, low levels of hostility towards migrants and refugees are a constant cultural force. We demonstrate the impact of these organisations’ foundational ethics and values that influence how human resource diversity management strategies impact on the quality care provided to residents. We argue that this ethic and these human resource strategies act as conduits for culturally and linguistically diverse (CALD) staff to integrate into the workforce and as a mechanism in assisting new migrants to transition into the wider Australian society, while at the same time enriching the care of the older persons.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Volume

19

Issue

3

Start Page

683

End Page

700

Number of Pages

18

eISSN

1874-6365

ISSN

1488-3473

Publisher

Springer

Language

en

Peer Reviewed

  • Yes

Open Access

  • No

External Author Affiliations

Flinders University; Workforce Development and Governance, SA; ACMA, AnglicareSA

Era Eligible

  • Yes

Journal

Journal of International Migration and Integration

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