Monitoring trends in research student experience
journal contribution
posted on 2018-07-18, 00:00 authored by L Grebennikov, Mahsood ShahPurpose: The purpose of this paper is to present approaches effectively used by a large multi-campus Australian university to improve the research student experience as a direct result of their feedback. These approaches include: identifying trends in the research student experience and areas needing improvement through the Research Student Satisfaction Survey conducted by the University in 2009, 2011 and 2013; prioritising and implementing improvement solutions; and monitoring the improvement actions to measure their efficiency based on student feedback, and to identify areas warranting further improvement attention. Design/methodology/approach: Quantitative study was undertaken with research students. Findings: The study outlines the need for universities to have a systematic approach in measuring and enhancing the experience of research students. Systematic approach enables the university to take timely action to enhance student experience. Research limitations/implications: Undertaking analysis of the survey at faculty or school level. Increased accountability on Associate Deans (Research) to implement improvements at faculty level. Originality/value: The paper is based on ten years of study in a large multi-campus university. © 2017, © Emerald Publishing Limited.
History
Volume
31Issue
2Start Page
118End Page
130Number of Pages
13ISSN
0951-354XPublisher
Emerald Publishing, UKPublisher DOI
Peer Reviewed
- Yes
Open Access
- No
Acceptance Date
2016-03-10External Author Affiliations
Western Sydney UniversityEra Eligible
- Yes
Journal
International Journal of Educational ManagementUsage metrics
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