Mandating the transfer of tacit knowledge in Australian universities

The transfer and reuse of tacit knowledge is important in every organisation. As universities are an important part of our society and play a significant role in the transfer of tacit knowledge, it is vital that teaching staff engage in transferring tacit knowledge not only to their students but also amongst their peers too. This research paper explores whether the transfer of tacit knowledge should be made mandatory and a key performance indicator in the annual performance appraisal of academic staff. As academics are classified as knowledge workers, this study has gathered primary data through interviews of teaching staff in four post 1992 Australian universities. The findings have revealed there is a high level of discontent towards making tacit knowledge transfer mandatory particularly because it can be challenging to measure. The paper outlines multiple recommendations that can create and promote a tacit knowledge sharing culture in universities, largely driven by motivation and encouragement by senior management.