Qualities such as kindness, geniality, and graciousness are
not obviously well-practiced in contemporary daily interpersonal encounters; and when they are—because of their often
quiet nature—they are not lauded and praised like apparent
bravery or heroism. Similarly, kindness is rarely listed in the
index of mental health texts let alone discussed as a seminal
quality that can make a valuable contribution to nursing. On the
other hand, we are sure that patients, visitors, students, junior
nurses, and new staff members appreciate most small kindnesses
shown them, especially when they feel unsure in a setting is that
is unknown and scary at times. Is this simply because kindness
is unfashionable and squeezed out of social awareness and discussion, or is it because it has such a low profile, or is enacted
in fleeting ways as often by people with low professional status
as those who are deemed experts or important leaders?