File(s) not publicly available
Enhancing learning in emergency services organisational work
journal contribution
posted on 2019-03-26, 00:00 authored by C Owen, B Brooks, S Curnin, Christopher BearmanChristopher BearmanThe paper aims to assist emergency services organisations to learn how to learn so that managers better understand how to embed effective learning practices and systems into their organisation's culture. Learning in emergency services organisations occurs in a range of contexts. These include after-action reviews, externally led inquiries, and practice-led research projects. The paper outlines key themes from the work-related learning literature and introduces a modified experiential learning framework to ground real-world experiences. Interviews were conducted with 18 emergency services practitioners. The findings provide examples of the broad challenges that agencies need to manage to enhance and sustain learning. These include shifting value from action post an event, to reflection, focusing on the bigger picture and allowing enough time to effectively embed new practices after an emergency. No organisation can forgo learning. All experiences provide opportunities for learning to occur. A key insight for agencies interested in facilitating improvements in learning is to locate potential weak links in the learning cycle and to develop a better understanding of how to learn. © 2018 Institute of Public Administration Australia
Funding
Category 4 - CRC Research Income
History
Volume
77Issue
4Start Page
715End Page
728Number of Pages
14eISSN
1467-8500ISSN
0313-6647Publisher
Wiley-Blackwell Publishing Asia, AustraliaPublisher DOI
Peer Reviewed
- Yes
Open Access
- No
Acceptance Date
2018-01-09External Author Affiliations
University of TasmaniaAuthor Research Institute
- Appleton Institute
Era Eligible
- Yes
Journal
Australian Journal of Public AdministrationUsage metrics
Keywords
Licence
Exports
RefWorksRefWorks
BibTeXBibTeX
Ref. managerRef. manager
EndnoteEndnote
DataCiteDataCite
NLMNLM
DCDC