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Developing, implementing and fine tuning a workload allocation model for staff deployment and developing an accompanying set of key performance indicators to monitor and report on performance

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journal contribution
posted on 2017-12-06, 00:00 authored by Patrick Keleher, Colin ColeColin Cole, Elizabeth Taylor
In order to provide equitable workloads and to support a healthy work-home life balance a workload allocation model enables comparative measurement of staff deployment and commitment to measure the effectiveness of achieving the goals and objectives of an organisational unit. Key Performance Indicators need to be developed to map the expectations of the organisational unit and the individual personnel member to the workload allocation model so that issues of equitable treatment, appropriate task loading and opportunities for personal and professional development can be challenged, monitored, enacted and reviewed. It is in the dynamic environment of such open and transparent practices that personnel have the opportunity to contribute to the development and definition of appropriate workload formulae and key performance indicators and share in the definition and "ownership" of the process, the mechanisms and the outcomes.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Volume

7

Issue

1

Start Page

83

End Page

92

Number of Pages

10

ISSN

1447-9524

Location

Australia

Publisher

Common Ground Publishers

Language

en-aus

Peer Reviewed

  • Yes

Open Access

  • No

External Author Affiliations

Faculty of Sciences, Engineering and Health; TBA Research Institute;

Era Eligible

  • Yes

Journal

International journal of knowledge, culture and change management.