Determinants of perceived service quality : an empirical study
journal contribution
posted on 2017-12-06, 00:00authored byM Chowdhury, Parves Sultan
The main objective of this study was to examine the reliability of the twelve dimensions of service quality as developed by Parasuraman et al. (1985) in the context of private universities of Bangladesh.
Funding
Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)
History
Volume
31
Issue
1-2
Start Page
179
End Page
188
Number of Pages
10
ISSN
1680-9823
Location
Dhaka, Bangladesh
Publisher
Institute of Business Administration, University of Dhaka, Bangladesh