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Determinants of perceived service quality : an empirical study
journal contribution
posted on 2017-12-06, 00:00 authored by M Chowdhury, Parves SultanThe main objective of this study was to examine the reliability of the twelve dimensions of service quality as developed by Parasuraman et al. (1985) in the context of private universities of Bangladesh.
Funding
Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)
History
Volume
31Issue
1-2Start Page
179End Page
188Number of Pages
10ISSN
1680-9823Location
Dhaka, BangladeshPublisher
Institute of Business Administration, University of Dhaka, BangladeshLanguage
en-ausPeer Reviewed
- No
Open Access
- No
External Author Affiliations
Bangladesh Open University; Rajshahi University;Era Eligible
- No