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Critical factors in service quality measurement for private universities : the case of Bangladesh
journal contributionposted on 06.12.2017, 00:00 authored by Parves SultanParves Sultan, Tasmiha TarafderTasmiha Tarafder
Private universities are a fast growing value-based education industry in Bangladesh. This paper undertakes an empirical examination of the factors determining the quality of services in the private universities of Bangladesh.