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Critical factors in service quality measurement for private universities : the case of Bangladesh

journal contribution
posted on 06.12.2017, 00:00 authored by Parves SultanParves Sultan, Tasmiha TarafderTasmiha Tarafder
Private universities are a fast growing value-based education industry in Bangladesh. This paper undertakes an empirical examination of the factors determining the quality of services in the private universities of Bangladesh.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Volume

22

Start Page

75

End Page

98

Number of Pages

24

ISSN

1344-4204

Location

Japan

Publisher

Ritsumaikan Centre for Asia Pacific Studies (RCAPS), Japan

Language

en-aus

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Northern University Bangladesh; Ritsumeikan Center for Asia Pacific Studies;

Era Eligible

Yes

Journal

Ritsumeikan journal of Asia Pacific studies.

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Categories

Keywords

SERVQUALCountry imagePriceFactor analysisCommerce, Management, Tourism and Services not elsewhere classifiedQuality ManagementMarketing not elsewhere classified

Licence

CQUniversity General 1.0

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