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Continuous quality improvement and comprehensive primary healthcare: A systems framework to improve service quality and health outcomes
journal contributionposted on 2020-03-16, 00:00 authored by Janya MccalmanJanya Mccalman, Roxanne Bainbridge, R Bailie
Continuous quality improvement (CQI) processes for improving clinical care and health outcomes have been implemented by primary healthcare services, with resultant healthcare impacts. But only 10% to 20% of gain in health outcomes is contributed by healthcare services; a much larger share is determined by social and cultural factors. This perspective paper argues that healthcare and health outcomes can be enhanced through applying CQI as a systems approach to comprehensive primary healthcare.
Number of Pages1
Cultural WarningThis research output may contain the names and images of Aboriginal and Torres Strait Islander people now deceased. We apologize for any distress that may occur.
External Author AffiliationsUniversity of Sydney
Author Research Institute
- Centre for Indigenous Health Equity Research