Allies as guides in the borderlands: The development of an online Ally Program to foster belonging for LGBTIQ+ students and staff at a regional university

As minorities, people of diverse sexual orientations and genders often feel that they do not belong within higher education. To combat this, connection is important, but that can be difficult in the uncertain, predominantly online world of universities. The Ally Program is a university-wide, extra-curricular online training program aimed at creating connection for LGBTIQ+ students and staff. This paper presents a critically reflective autoethnographic study of my 12 years of experience in developing the Ally Program through the writing and analysis of four creative narratives. These narratives centre on the epiphanies I had as a trainer that led to significant refinements of the training. Using borderlands discourse as my theoretical framework, I demonstrate how my own sense of belonging developed and how that enabled me to create a safe space for participants in the program to feel a sense of belonging and share this with the wider university community. I further explain the teaching model I have created, drawing on Vygotsky’s Zone of Proximal Development as a pedagogical framework to promote meaningful, engaged learning in the borderlands. I show how these frameworks intertwine to enable participants to embrace uncertainty, allowing for learning to evolve over time and space, and ultimately fostering a sense of belonging for all LGBTIQ+ students and staff. This model of teaching for belonging is useful across many different learning environments to embrace diversity and encourage belonging.