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A trust-based model for the adoption of smart city technologies in Australian regional cities

This paper explores the role of stakeholders’ trust in the adoption of smart city technologies, leading to the identification of the critical determinants for adopting smart city technologies in Australian regional cities. A comprehensive review of the related literature has been conducted. Such a review leads to the development of a trust-based research model for investigating the importance of trust in technology and its adoption. This model is then tested and validated with the use of a structural equation modeling technique on the survey data collected from ICT professionals in Australian regional cities. The study results show that perceived usefulness, perceived external pressure and perceived information security influence trust in smart city technologies. Further analysis highlights the significant relationship between stakeholders’ trust and their intention to adopt smart city technologies. This study is unique, as it is one of a few studies that focus on exploring stakeholders’ trust in the adoption of smart city technologies from the perspective of ICT professionals in Australia. The study results can be used by the government agencies to formulate appropriate policies to enhance the use of smart city technologies in the active pursuit of smart city development in Australia.

History

Volume

13

Issue

16

Start Page

1

End Page

18

Number of Pages

18

eISSN

2071-1050

ISSN

2071-1050

Publisher

MDPI

Additional Rights

CC BY 4.0

Language

en

Peer Reviewed

Yes

Open Access

Yes

Acceptance Date

17/08/2021

External Author Affiliations

RMIT University

Author Research Institute

Centre for Intelligent Systems

Era Eligible

Yes

Journal

Sustainability

Article Number

9316

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