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A day in the life of a volunteer incident commander : errors, pressures and mitigating strategies

journal contribution
posted on 06.12.2017, 00:00 by Christopher BearmanChristopher Bearman, P Bremner
To meet an identified gap in the literature this paper investigates the tasks that a volunteer incident commander needs to carry out during an incident, the errors that can be made and the way that errors are managed. In addition, pressure from goal seduction and situation aversion were also examined. Volunteer incident commanders participated in a two-part interview consisting of a critical decision method interview and discussions about a hierarchical task analysis constructed by the authors. A SHERPA analysis was conducted to further identify potential errors. The results identified the key tasks, errors with extreme risk, pressures from strong situations and mitigating strategies for errors and pressures. The errors and pressures provide a basic set of issues that need to be managed by both volunteer incident commanders and fire agencies. The mitigating strategies identified here suggest some ways that this can be done.

Funding

Category 4 - CRC Research Income

History

Volume

44

Issue

3

Start Page

488

End Page

495

Number of Pages

8

ISSN

0003-6870

Location

USA

Publisher

Elsevier

Language

en-aus

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Appleton Institute for Behavioural Sciences; Appleton Institute for Behavioural Sciences; Bushfire CRC (Australia); Univeristy of South Australia;

Era Eligible

Yes

Journal

Applied ergonomics : human factors in technology and society.