"The missing link" : utilising the integrated competing values framework (ICVF) to identify managerial roles and responsiveness to bullying at work

This paper reports results from a pilot study which in part, examines the potential for utilising the Integrated Competing Values Framework (ICVF) to assist managers in gaining a clearer understanding of the managerial roles they display and consider to be important. The ICVF is then used to provide a focus for reflection on a challenging and complex management problem – responding effectively to bullying in the workplace. Early and effective management response may hold the key to minimising the trauma, costs and organisational disruption which may result from bullying behaviours. Indeed, active management intervention seems to be the “Missing Link” in dealing with this complex and often destructive workplace behaviour.