Workplace training and the impact it has on job performance : a Central Queensland coal industry study

It is progressively becoming more important that organisations employ effective methods for enhancing the performance levels of their human capital. To discern whether formal training is having an impact on job performance there should be evidence of transfer and utilisation of that training to the employee and the job. The focus of the research reported in this paper, is on the transfer of behavioural training delivered at a Central Queensland coal mine. A training program is outlined which required employees to undertake a series of training modules over a period of eighteen months. The paper also discusses the findings of a survey undertaken with the participants in the training program and the outcomes of a series of interviews with the supervisors of these employees to determine whether there is evidence of the transfer of the training.