What about me? : a conceptual model of interpersonal deviance from the victim's perspective

Workplace deviance costs organisations billions of dollars every year. Research to date has largely focussed on the perpetrators’ perspective, to the detriment of victims of deviant behaviour. Little is known about the characteristics of victims, what strategies they select in response to being victimised or the individual consequences of interpersonal deviance. The purpose of this paper is to develop a conceptual model of interpersonal deviance that encompasses personal and contextual factors that potentially influence who becomes a victim, and to identify possible victim strategies based on the EVLN model and research into retaliation. The paper concludes by suggesting that there are attitudinal, behavioural and psychological consequences for victims of interpersonal deviance that justify further research in this area.