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The role of human resource management in moderating the relationship between organisational culture and TQM adoption

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conference contribution
posted on 06.12.2017, 00:00 by Daniel Prajogo, Y Fujimoto
Culture has been considered as one of the factors that influences the TQM adoption process of organisations. Based on Hofstede’s cultural dimensions, we suggest that individualist organisations would find difficulties in adopting TQM, which tends to reflect a more collectivist than individualist culture. We, however, believe that individualist organisations can overcome this problem by establishing collectivist HRM policies by creating collectivistic TQM environment. This paper thus fills the gap between literature on culture, HRM and TQM. Notably, based upon the examination of the impact individualist versus collectivist culture have on HRM policies and TQM adoption, this paper proposes collectivist HRM policies as the significant moderating variable on the relationship between the culturally diverse members and the TQM adoption within the organisational context. Based upon the theoretical framework developed in this paper, implications for future research are outlined.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Editor

Kennedy J; Di Milia V

Parent Title

Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities

Start Page

1

End Page

15

Number of Pages

15

Start Date

06/12/2006

Finish Date

09/12/2006

ISBN-10

1921047348

Location

Yeppoon, Qld

Publisher

Australian and New Zealand Academy of Management

Place of Publication

Lindfield, NSW

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Bowater School of Management and Marketing; Department of Management; International conference;

Era Eligible

No

Name of Conference

Australian and New Zealand Academy of Management. International conference

Usage metrics

CQUniversity

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