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Download fileThe insulted worker thesis : seven 'deadly diseases' of performance rating
conference contribution
posted on 2017-12-06, 00:00 authored by P McLeanPerformance rating may be experienced as insulting to workers. A discursive analysis of coal miners’ reactions to being performance-rated indicates that rather than morale boosting, ratings can be morale busting when scores are interpreted as diminishing a worker’s sense of worth, contribution or competence. The insulted worker thesis suggests that reducing employees to a performance rating score runs the risk of generating a profound sense of insult and belittlement leading to negative organisational consequences in various forms of resentment and retaliation.
Funding
Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)
History
Editor
Kennedy J; Di Milia VParent Title
Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, prioritiesStart Page
1End Page
18Number of Pages
18Start Date
2006-01-01ISBN-10
1921047348Location
Yeppoon, Qld.Publisher
Australian and New Zealand Academy of ManagementPlace of Publication
Lindfield, NSWPeer Reviewed
- Yes
Open Access
- No
External Author Affiliations
International conference; University of Wollongong;Era Eligible
- No