The impact of cross-functional teams on operational performance after the implementation of intelligent information systems

This study examines cross-functional teams and their impact in line with operational performance and system effectiveness after the implementation of intelligent information and retrieval systems inorganisations. Multiple regression analysis was used to determinethe structural relationships and look for the phenomenon ofcross-functional teams, operational effectiveness, andsystem effectiveness in the betterment of operational performance.Preliminary findings suggest that the quality and speed fromoperational effectiveness and the quality of information and qualityof the services from systems effectiveness are the two key factors forcross-functional teams to enhance operational performance.