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The challenges and opportunities of E-banking adoption for small to mid-sized enterprises: SMEs in Jordan

conference contribution
posted on 12.05.2020, 00:00 by Shakir KarimShakir Karim, Ergun GideErgun Gide, R Sandu
This paper focuses on the strengths and weaknesses of in Jordanian E-banking sector. It also discusses the local awareness and familiarization of E-banking in Small to Midsized Enterprises-SMEs of Jordan and gives a consistent assessment of Jordan's current and future E-banking best practices. This paper initially has used secondary data to provide a study of E-banking in Jordan, how to overcome the hurdles in SMEs of Jordan necessary for SMEs to help facilitate E-banking adoption. The research is subject to top academic journal articles, corporate project data and reports, media articles, government and nongovernment corporation-based documents and other appropriate information. Data were also collected by using interviews from Jordan E-business based organizations those are offering goods and services on electronic channels and professionals involved with E-banking related activities. The study found that E-banking is steadily transforming the way businesses to be conducted and changing the business environment in Jordan. E-banking can provide speedier, faster and reliable services to the customers for which they are relatively happy. E-banking services not only can develop new competitive advantages, it can improve its relationships with customers. As a developing country, Jordan is not fully known about E-banking sector. As a result, this paper also overviews the issues associated with E-banking e.g. cybercrime and try to explore the future challenges and prospects in Jordan. This paper also compares the local E-business sites with worldwide brand E-business sites to make an effective solution of Jordan's E-banking. © 2019 IEEE.

History

Editor

Jaber KM

Start Page

883

End Page

888

Number of Pages

6

Start Date

09/04/2019

Finish Date

11/04/2019

ISBN-13

9781538679425

Location

Amman, Jordan

Publisher

IEEE

Place of Publication

Danvers, MA

Peer Reviewed

Yes

Open Access

No

Era Eligible

Yes

Name of Conference

IEEE Jordan International Joint Conference on Electrical Engineering and Information Technology (JEEIT 2019)