cqu_2922+SOURCE1+SOURCE1.3.pdf (108.97 kB)
Download fileTeaching emotional intelligence nonformally : an experimental study in an Iranian public bank
conference contribution
posted on 2017-12-06, 00:00 authored by M Dadehbeigi, N JabbariThis study tends to develop EI of employees of five branches of a Public Iranian bank. In each branch the training program was held for eight 120- minute nonformal friendly sessions. Using ECI test, participants’ EI was measured before and after the program. Results show that employees’ EI has improved.