Teaching emotional intelligence nonformally : an experimental study in an Iranian public bank
conference contributionposted on 2017-12-06, 00:00 authored by M Dadehbeigi, N Jabbari
This study tends to develop EI of employees of five branches of a Public Iranian bank. In each branch the training program was held for eight 120- minute nonformal friendly sessions. Using ECI test, participants’ EI was measured before and after the program. Results show that employees’ EI has improved.