Sustainability of the operational cbis in smes : an action research phd using the cmis approach

Continuity Management for Information Systems (CMIS) was created as a holistic approach for evaluating success in management of the operational computer based information system (CBIS) towards continuity (sustainability). Several insights into the exploratory case application are provided as a basis for changes implemented in a planned PhD study, incorporating action research. New focuses of discovering inhibitors and motivators within SMEs, and the guidelines SMEs found useful for improvement are also introduced.