Survey of logistics performance and adoption of logistics technology in Omani companies

A mailed questionnaire was used to collect data from Omani companies regarding their current logistics practices. The questionnaire covers several segments of logistics such as logistics department, importance of logistics activities, performance measurements and logistics technology adoption. The results show that Omani industry is aware of the importance of logistics and working steadily toward an integrative approach of logistics. However, they lack the formal mechanism to guide them through a better use of logistics technology. In addition, performance measurements that are based on cost are used more than those based on customer service.