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Surfacing assumptions behind work design for teleworkers : using focus groups and gss to enbale task analysis

conference contribution
posted on 06.12.2017, 00:00 authored by Gregory WhymarkGregory Whymark, James CallanJames Callan
Compilation of task inventories are used by many organisational researchers, usually using manually facilitated data gathering techniques. The task inventory is useful as a basis for identifying training requirements, documenting changes in work-related task performance, and in job classification studies. In this project the task inventory is used as a means to investigate telework practices amongst a group of knowledge workers. The use of Group [Decision] Support Systems (GSS) technologies is seen as one means of substantially improving the way in which tasks lists are compiled and authenticated. This application of a GSS is illustrated by reporting the results of fieldwork involving knowledge workers. The process gains are highlighted, and insight into the development of a task list as the basis for a task inventory is provided.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Start Page

527

End Page

532

Number of Pages

6

Start Date

14/07/2002

Finish Date

18/07/2002

ISBN-10

9800781501

Location

Orlando, Florida.

Publisher

International Institute of Informatics and Systemics

Place of Publication

Florida, USA

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Faculty of Business and Law; Faculty of Informatics and Communication;

Era Eligible

No

Name of Conference

World Multiconference on Systemics, Cybernetics and Informatics

Parent Title

The 6th World Multiconference on Systemics, Cybernetics and Informatics