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Surfacing assumptions behind work design for teleworkers : using focus groups and gss to enbale task analysis

conference contribution
posted on 06.12.2017, 00:00 by Gregory Whymark, James Callan
Compilation of task inventories are used by many organisational researchers, usually using manually facilitated data gathering techniques. The task inventory is useful as a basis for identifying training requirements, documenting changes in work-related task performance, and in job classification studies. In this project the task inventory is used as a means to investigate telework practices amongst a group of knowledge workers. The use of Group [Decision] Support Systems (GSS) technologies is seen as one means of substantially improving the way in which tasks lists are compiled and authenticated. This application of a GSS is illustrated by reporting the results of fieldwork involving knowledge workers. The process gains are highlighted, and insight into the development of a task list as the basis for a task inventory is provided.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Start Page

527

End Page

532

Number of Pages

6

Start Date

01/01/2002

ISBN-10

9800781501

Location

Orlando, Florida.

Publisher

International Institute of Informatics and Systemics

Place of Publication

Florida, USA

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Faculty of Business and Law; Faculty of Informatics and Communication;

Era Eligible

No

Name of Conference

World Multiconference on Systemics, Cybernetics and Informatics

Exports

CQUniversity

Categories

Exports