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Download fileSME construction industry subcontractors performance measurement and improvement
conference contribution
posted on 2017-12-06, 00:00 authored by J Dalrymple, P BryarThis paper focuses on performance measurement and improvement within SME construction industry subcontractors. It commences with a literature review of tools and techniques such as quality assurance and certification, total quality management, quality awards and business excellence frameworks and benchmarking traditionally used to measure performance and improvement in a wide range of enterprises. Many of these approaches have reached maturity in manufacturing companies and many have been adopted in service companies. However, the construction industry has largely been untouched by these developments. The paper explores the potential of an International Business Profile Benchmarking instrument within the construction industry by applying it to a firm in the construction supply chain. This world-class approach has been widely used in Europe and has enabled significant sectoral supply chain developments.
Funding
Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)
History
Editor
Kennedy J; Di Milia VParent Title
Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, prioritiesStart Page
1End Page
16Number of Pages
16Start Date
2006-01-01ISBN-10
1921047348Location
Yeppoon, Qld.Publisher
Australian and New Zealand Academy of ManagementPlace of Publication
Lindfield, NSWPeer Reviewed
- Yes
Open Access
- No
External Author Affiliations
Centre for Management Quality Research; International conference;Era Eligible
- No