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Risks and uncertainties in citizens’ trust and adoption of e-government: A proposed framework

conference contribution
posted on 07.04.2021, 00:13 by Rongbin Yang, Santoso Wibowo
This paper presents a conceptual framework to identify risks and uncertainty as relevant factors for assessing citizens’ trusts and their adoption intention of e-government. To strengthen the arguments on the effects of risk aversion and uncertainty avoidance on trust in the adoption intention of e-government, a research model grounded in the technology acceptance model (TAM) theory, risk aversion and uncertainty avoidance framework is proposed based on a review of an extensive literature. This study will be conducted by using an online survey questionnaire. The study findings are expected to enhance our knowledge on the factors associated with citizen’s intention to adopt e-government.

History

Start Page

1

End Page

8

Number of Pages

8

Start Date

01/12/2020

Finish Date

04/12/2020

Location

Online

Publisher

Australasian Conference on Information Systems

Place of Publication

Online

Additional Rights

CC BY-NC 3.0 NZ

Peer Reviewed

Yes

Open Access

Yes

External Author Affiliations

Kaplan Business College Australia

Author Research Institute

Centre for Intelligent Systems

Era Eligible

Yes

Name of Conference

The Australasian Conference on Information Systems (ACIS 2020)

Parent Title

ACIS 2020 Proceedings

Exports

CQUniversity

Exports