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Performance measurement and continuous improvement : are they linked to manufacturing strategy?

conference contribution
posted on 2017-12-06, 00:00 authored by Paul HylandPaul Hyland, R Mellor, T Sloan
To maintain or achieve competitiveness and profitability, a manufacturing firm or enterprise must respond to a range of challenges, including rapid improvements in technology, declining employment and output, globalisation of markets and environmental requirements. In addition, substantial changes in government policy have had important impacts in many countries as has the increasing levels of global trade. Manufacturing enterprises need to have a clear understanding of what their customers want and why customers purchase their products rather than purchase from their competitors and they need to fully understand the aims of the business in terms of its customers, market segments, product attributes and geographical markets and performance. Continuous improvement (CI) methods have become widely adopted and regarded as providing an important component of increased company competitiveness. This paper examines the extent to which continuous improvement activities have contributed to the different areas of business performance.


Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)


Parent Title

Proceedings of the 5th International CINet Conference : continuous innovation: strategic priorities for the global knowledge economy, 22-25 September, 2004, Sydney, Australia.

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Sydney, N.S.W.


Causal Productions [for] InCITe

Place of Publication

Adelaide, S. Aust.

Peer Reviewed

  • Yes

Open Access

  • No

External Author Affiliations

Faculty of Business and Law; University of Western Sydney;

Era Eligible

  • Yes

Name of Conference

International CINet Conference