Perceived organisational support and organisational citizenship : the moderating effect of goal internalisation

This study investigated different motivational sources for organisational citizenship behaviour (OCB), examining both the direct and moderating effects of perceived organisational support (POS) and goal orientation. Participants were 303 employees from 12 Australian for-profit organisations. The study finds that goal orientation moderates the relationship between POS and OCB such that the positive relationship between POS and organisationally directed citizenship behaviour is lessened when employees are motivated by high internal goal orientation. Implications of these findings for promoting employee citizenship are discussed.