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Organising information and procedures for effective communication across multinational campuses

Version 2 2022-03-17, 23:35
Version 1 2017-12-06, 00:00
conference contribution
posted on 2022-03-17, 23:35 authored by Sharon ParrSharon Parr
The Faculty of Informatics and Communication at Central Queensland University (CQU) is well known for providing a quality product and service to its customers. CQU’s central campus is located in Rockhampton. CQU operates within a complex tertiary environment, and offers its programs and courses from a multitude of campuses around the world. The organization of information and procedures that define the way in which the Faculty does business is a complicated process that requires a high level of interaction between staff and associated partners. Communicating through email is convenient; however, it can be ineffective if it is not understood correctly and completely at the receiving end. This paper presents an overview of how the Faculty of Informatics and Communication operates in a complicated tertiary environment and how it uses different communication tools to effectively coordinate the delivery of its educational product and is able to build relationships with remote campuses.


Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)


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Cork, Ireland


Informing Science Institute

Place of Publication

Santa Rosa, CA, USA

Peer Reviewed

  • Yes

Open Access

  • No

External Author Affiliations

Faculty of Informatics and Communication;

Era Eligible

  • Yes

Name of Conference

Informing Science + Information Technology Education. Joint Conference