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Informal training and informal learning in selected New Zealand small and medium enterprises (SMEs)

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conference contribution
posted on 06.12.2017, 00:00 authored by A Coetzer, J Campblee
The seemingly persistent focus of SME researchers on formal approaches to employee learning, and their apparent strong preference towards ‘snapshot’ quantitative surveys of training practices as a research method, has meant that our understanding of informal employee learning processes in SMEs has been underdeveloped. To address this research gap, an exploratory descriptive study involving interviews with 50 owners/managers was conducted. The aim was to uncover people management practices employed by the owners/managers. The research found that employees acquired knowledge and skills primarily through informal interactions with workplace models and through ‘natural’ learning processes. Another finding was that employee recruitment and selection practices have unintended ‘side’ effects on employees’ learning. Implications for policy development, management practice, and future research are discussed.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Editor

Kennedy J; Di Milia V

Parent Title

Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities

Start Page

1

End Page

17

Number of Pages

17

Start Date

01/01/2006

ISBN-10

1921047348

Location

Yeppoon, Qld.

Publisher

Australian and New Zealand Academy of Management

Place of Publication

Lindfield, NSW

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Department of Management and Enterprise Development; International conference;

Era Eligible

No

Name of Conference

Australian and New Zealand Academy of Management. International conference

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