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Financial and non-financial indicators of business success : a study of Australian and Malaysian SME entrepeneurs

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conference contribution
posted on 2017-12-06, 00:00 authored by N Ahmad, PS Seet
Given the lack of consensus on how to measure success, this paper explores the meaning of business success as perceived by SME business owners in Australia and Malaysia. A qualitative methodology was adopted whereby semi structured interviews were conducted with ten entrepreneurs each from both countries. A content analysis of the interview data identified 20 criteria of defining success; broadly categorised into (1) financial, (2) lifestyle, (3) social responsibility, and (4) customer satisfaction criteria. Interestingly, the answers provided by Australian entrepreneurs were largely similar to the Malaysians. However, slight differences were identified relating to aspects of financial, lifestyle, and social responsibility. Overall, this study finds evidence for the utilisation of multidimensional measures of business success in Australia and Malaysia.http://acquire.cqu.edu.au:8888/access/)

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Editor

Kennedy J; Di Milia V

Parent Title

Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities

Start Page

1

End Page

15

Number of Pages

15

Start Date

2006-01-01

ISBN-10

1921047348

Location

Yeppoon, Qld.

Publisher

Australian and New Zealand Academy of Management

Place of Publication

Lindfield, NSW

Peer Reviewed

  • Yes

Open Access

  • No

External Author Affiliations

Adelaide Graduate School of Business; International conference;

Era Eligible

  • No

Name of Conference

Australian and New Zealand Academy of Management. International conference

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