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Download fileExit interviews : strategic tool or deceptive process?
conference contribution
posted on 2017-12-06, 00:00 authored by R JohnsOver the years many human resource practitioners and researchers have placed great emphasis on trying to understand what causes a seemingly contented employee to voluntarily hand in their resignation (Brotherton, 1996; Johns and Johnson, 2005). In an effort to understand the ills that brought about such an occurrence many human resource practitioners and researchers have drawn on exit interviews due to a belief that an exit interview can help uncover possible reasons for voluntary employee turnover and that the information gathered from the interviews can help identify ways of improving firm performance. The purpose of this study is to describe and analyse the exit interview process adopted by a large, professional publishing organisation that has business operations within five countries throughout the Asia Pacific region. By investigating the exit interview process, at the case organisation, it is anticipated that the paper will be able to shed light on whether the exit interview process is a strategic tool that can be used for reducing employee turnover or if it is merely a deceptive process.
Funding
Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)
History
Editor
Kennedy J; Di Milia VParent Title
Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, prioritiesStart Page
1End Page
15Number of Pages
15Start Date
2006-01-01ISBN-10
1921047348Location
Yeppoon, Qld.Publisher
Australian and New Zealand Academy of ManagementPlace of Publication
Lindfield, NSWPeer Reviewed
- Yes
Open Access
- No
External Author Affiliations
International conference; School of Management;Era Eligible
- No