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Evaluating community and government engagement processes in the Central Queensland Region, Australia

conference contribution
posted on 2017-12-06, 00:00 authored by Au YeeAu Yee, John RolfeJohn Rolfe
There are increasing trends for government to engage communities and stakeholders in a variety of mechanisms as a part of service delivery, planning, and infrastructure and regional development. However, there is little empirical research to guide public managers in determining best value arrangements and strategic investments for building a region’s ‘collaborative advantage’. An economic appraisal of engagement processes might focus on evaluating whether the various benefits of engagement outweigh the costs. It is difficult to identify and assess many of costs and benefits associated with engagement processes. Many of the costs can be identified as transaction costs, where the costs of communication and engagement in a process can be likened to the search, negotiation, monitoring and enforcement costs familiar from market transactions. In a marginal analysis setting, the question is whether the costs occurred from an additional engagement process are justified when the benefits are considered. The benefits of engagement might include improvements to resource allocation and social capital, and reductions in conflict and resistance to change. These benefits are difficult to estimate, although non-market valuation techniques offer some insights into the magnitude of these benefits. In this paper, an approach to evaluate the benefits and costs of a decentralised form of community engagement using the Fitzroy Basin Association (FBA) regional natural resource management (NRM) body from Central Queensland, Australia is presented.


Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)


Parent Title

Proceedings of International Conference on Engaging Communities, 14-17 August 2005, Brisbane, Queensland.

Start Page


End Page


Number of Pages


Start Date





Brisbane, Qld.


Departments of Communities and Main Roads

Place of Publication

Brisbane, Qld.

Peer Reviewed

  • No

Open Access

  • No

External Author Affiliations

Centre for Environmental Management; Institute for Sustainable Regional Development;

Era Eligible

  • No

Name of Conference

International Conference on Engaging Communities