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Emotional intelligence & team performance : does training matter?

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conference contribution
posted on 2017-12-06, 00:00 authored by J Murray, P Jordan, N Ashkanasy
In recent years, significant research has been conducted exploring the outcomes of emotional intelligence for individuals, groups and organisations. The research presented in this paper adds to this growing body of knowledge by exploring whether emotional intelligence can be increased through training; what type of interventions increase emotional intelligence; and what performance benefits result. Utilising an experimental methodology, we studied the effects of an interpersonal skills training program and an emotions focussed intervention in a large public sector organisation. Results demonstrate that, while performance improved for both training interventions, only the emotions focussed training program increased emotional intelligence. We conclude with a discussion of the implications of our research for research and practice.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Editor

Kennedy J; Di Milia V

Parent Title

Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities

Start Page

1

End Page

22

Number of Pages

22

Start Date

2006-01-01

ISBN-10

1921047348

Location

Yeppoon, Qld.

Publisher

Australian and New Zealand Academy of Management

Place of Publication

Lindfield, NSW

Peer Reviewed

  • Yes

Open Access

  • No

External Author Affiliations

Griffith Business School; International conference; School of Business;

Era Eligible

  • No

Name of Conference

Australian and New Zealand Academy of Management. International conference

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