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ERP adoption : selling the system

conference contribution
posted on 06.12.2017, 00:00 by David Oliver, L Oliver
This paper presents a critical discourse analysis of an extract from an electronic newsletter, which was disseminated to staff by the vice-chancellor of a regional Australian university, announcing the adoption ofan enterprise resource planning (ERP) system. The role of language as a strategic instrument in organizations is discussed. Themes relevant to issues of hegemony, agency, power, and ideology are identified. Contradictions are apparent, namely; the dichotomy between executive decision making and consensus generating, using change to define a stable state, and casting conforming to a software package as business process reengineering.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Start Page

507

End Page

520

Number of Pages

14

Start Date

01/01/2003

Finish Date

01/01/2003

ISBN-10

1402073259

Location

Barcelona

Publisher

Kluwer Academic

Place of Publication

Massachusetts

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

Central Queensland Institute of TAFE; Faculty of Informatics and Communication;

Era Eligible

Yes

Name of Conference

International Federation for Information Processing. Working Group 8.2. Conference

Exports

CQUniversity

Exports