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Developing supervisors as skilled communicators : the role of HR

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conference contribution
posted on 06.12.2017, 00:00 by M Bambacas, M Patrickson
Effective communication is a major factor enabling managers to act as a conduit in promoting HR policies to their subordinates. In particular, given managers are now expected to take a major role in developing subordinate commitment, communication skills have become an important part of commitment development. This paper reports data from a small sample of HR managers to find out whether HR staff consider communication skills in the selection of their new managers and what actions are taken to develop their communication skills in the hope of improving their staff commitment. Findings suggest that HR practitioners regard communication skills as subsumed under a generic idea of leadership. There were no specific programs reported that explicitly targeted communication skills. Yet HR managers conceded that commitment was largely due to good two way communication with managers playing a key role in the process. The measuring of individual verbal abilities and examining their impact on commitment remains largely undervalued.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Editor

Kennedy J; Di Milia V

Parent Title

Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities

Start Page

1

End Page

19

Number of Pages

19

Start Date

01/01/2006

ISBN-10

1921047348

Location

Yeppoon, Qld.

Publisher

Australian and New Zealand Academy of Management

Place of Publication

Lindfield, NSW

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

International Graduate School of Business; International conference;

Era Eligible

No

Name of Conference

Australian and New Zealand Academy of Management. International conference

Usage metrics

CQUniversity

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