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Dealing with distressed employees : A human resouce [sic] [ie resource] managers perspective

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conference contribution
posted on 06.12.2017, 00:00 by I Metz, C Kulik, C Cregan, M Brown
Human resource managers undertake a variety of tasks, including the provision of advice to employees. This can include advice about employment rights and responsibilities as well as on ‘soft’ issues, such as when an employee is upset or concerned about something. Currently HR managers are encouraged to focus on the contribution of an organisation’s human resources to the overall performanance of the organisation, which suggests that HR managers might now be less willing to deal with distressed employees and their soft issues. We find that Australian HR managers spend a significant amount of time dealing with distressed employees who are concerned about a very broad range of personal and work related issues. Contrary to expectations, we find that most HR managers suffer no ill effects as a consequence of their constant exposure to distressed employees.

Funding

Category 1 - Australian Competitive Grants (this includes ARC, NHMRC)

History

Editor

Kennedy J; Di Milia V

Parent Title

Proceedings of the 20th ANZAM Conference [electronic resource] : Management : pragmatism, philosophy, priorities

Start Page

1

End Page

16

Number of Pages

16

Start Date

01/01/2006

ISBN-10

1921047348

Location

Yeppoon, Qld.

Publisher

Australian and New Zealand Academy of Management

Place of Publication

Lindfield, NSW

Peer Reviewed

Yes

Open Access

No

External Author Affiliations

International conference; University of Melbourne;

Era Eligible

No

Name of Conference

Australian and New Zealand Academy of Management. International conference