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A stairway to the stars : monitoring sustainability performance in SMBs

conference contribution
posted on 06.12.2017, 00:00 by David Robinson, B Nikolic
This article proposes a framework that can be used, or modified for use, as a mechanism to measure, evaluate and monitor progress in business sustainability. It draws upon previous change management models, such as ‘Management by Objectives’ (Lynch, 1977; Felix and Riggs, 1983) and ‘Balanced Scorecard’ (Kaplan and Norton, 1995), proposing a conceptual framework for the monitoring of business sustainability. The framework allows sustainability improvement to be monitored by means of a composite sustainability index derived from specific metrics appropriate to a range of prioritised strategic objectives. It then discusses the necessity for such a mechanism to be sufficiently robust in respect of seven contextual issues. It recommends that a firm’s choice of sustainability performance measures and their relative priorities should be aligned with global, societal, external, industry, organisational, leadership and individual-personal contexts.

History

Parent Title

Proceedings of the 13th West Lake International Conference On Small and Medium Business (WLICSMB 2011) : "Creating the Future", 15-17 October 2011.

Start Page

1

End Page

24

Number of Pages

24

Start Date

01/01/2011

Location

Hangzhou, China

Publisher

Zhejiang University of Technology

Place of Publication

Hangzhou

Peer Reviewed

Yes

Open Access

No

Era Eligible

Yes

Name of Conference

West Lake International Conference on SMB